About Us

About Us - Rediscover Customer Service

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MSR Laboratories assists clients in bringing safe, quality products to the consumer marketplace in an efficient, cost-effective manner. In addition to our laboratory testing services we have a number of consulting services to help you at any stage of the product design or development process, potentially saving you thousands of dollars each year.

Our key staff has over 25 years combined experience in the consumer product safety industry, and we use that experience to help you whether we are deciphering the newest regulations or analyzing your product designs. We have experts in numerous fields of consumer product development, including performance and safety testing, regulatory compliance and research, sourcing, customs and shipping solutions, toxicology, microbiology, analytical chemistry, and flammability.

At MSR, we believe client relationships are essential to our success as a company. We develop a comprehensive knowledge of your company, systems and products. We work closely with you to establish goals and then ensure that your products meet or exceed these.

MSR is a leader in the consumer products consulting marketplace and we maintain that position by participating in industry associations and standards development meetings. Members of our staff are in the room when decisions are being made about regulations such as the new CPSIA requirements. Our participation in the process provides us with unique insight and we are able to keep you up-to-date as things develop and change.

MSR Laboratories is an efficient testing facility. Most of our testing is turned around in an average of three days and some tests can be back to you in as little as 24 hours*. We discount your pricing based on the number of products we are testing so that your pricing, like our service, is customized.

* 24-hour time frame starts once products to be tested are in our laboratories. Not all tests can be turned around in 24 hours. Surcharges for 24 hour service apply.

Contact Details

MSR Laboratories
348 Bedford Street
Lakeville, MA  02347
Phone: (781) 297-2030
Fax: (877) 571-4538